Date(s) - 07/06/2018
Implementing a Customer Satisfaction Survey
Developed with the independent theatre in mind, ERm Research President, Gary Faber, hosts a special ‘how-to’ workshop for creating your own customer service survey. You will receive sample survey questions and discuss the importance of each question type. Learn how to host the surveys online, how to analyze the data and how to put it all into action.
Location: Delta Hotel, Conference Centre Harbourview Room